B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

30%

30% -- root cause identification increase for Atento AI Advanced Insights program (correct identification of cancellation root causes) (2026)

Name: Root Cause Identification Increase Statistics
Creator: Lighthouse Intelligence
Published: 2026-09-06

2026 · Atento

Implementation of Atento AI Advanced Insights led to a 30% increase in the correct identification of cancellation root causes.

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Attribution: Atento View source

Lighthouse Research Team

Last verified: 2026-09-06 · How we verify data →

Source verified Evidence graded

Value

30%

Unit

Percentage

Data Vintage

2026

Entity

Atento AI Advanced Insights program (correct identification of cancellation root causes)

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

Atento Primary Tier A

https://atento.com/pb/case/reducao-de-cancelamentos-e-melhoria-da-retencao-com-ai-advanced-insights ↗

Confidence: 57/100 Vintage: 2026 Channel: Common Crawl

Source Article

Atento no Redução de cancelamentos e melhoria da retenção com AI Advanced Insights

Original Research

Atento · Original study ↗

Methodology

Self-reported case study result; baseline period not specified

Methodology documented

Segmentation

Industrymarketing

Cite this stat

Plain Text

Atento AI Advanced Insights program (correct identification of cancellation root causes): 30% root cause identification increase. Source: Atento (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/root-cause-identification-increase-30

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<blockquote cite="https://lighthousedata.io/data/root-cause-identification-increase-30" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>30%</strong> -- root cause identification increase for Atento AI Advanced Insights program (correct identification of cancellation root causes)<br><small>Source: Atento (2026) · <a href="https://lighthousedata.io/data/root-cause-identification-increase-30" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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