B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
49%
49% -- first contact resolution rate for Rippling support (2026)
Rippling reports a 49% first contact resolution rate for its support.
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
49%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Score breakdown
Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
30
Freshness
95
Sources (3)
Rippling
Primary
Tier A
https://www.rippling.com/en-CA/solutions/mid-sized-businesses ↗
Source Article
HRIS Software for Midsize Businesses | Rippling
By clicking "See Rippling," you agree to the use of your data in accordance with Rippling's Privacy Notice, including for marketing purposes.
Medium-sized businessesThe HRIS system for midsize businesses
Automate work across HR, IT, and finance, so you can deliver the results of a much bigger team.
…
Also cited by
customerthink.com
https://customerthink.com/
2026-08-16
aws.amazon.com
https://aws.amazon.com/
2026-08-16
Original Research
Rippling
· Original study ↗
Segmentation
IndustryB2B
Company SizeMid-market
Cite this stat
Plain Text
Rippling support: 49% first contact resolution rate. Source: Rippling (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/rippling_first_contact_resolution_2026
HTML Embed
<blockquote cite="https://lighthousedata.io/data/rippling_first_contact_resolution_2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>49%</strong> -- first contact resolution rate for Rippling support<br><small>Source: Rippling (2026) · <a href="https://lighthousedata.io/data/rippling_first_contact_resolution_2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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