B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
16.6%
16.6% -- return rate 2021 for Consumers (2021)
The total rate of return in retail in 2021 was 16.6%, according to the National Retail Federation.
Attribution:
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Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
16.6%
Unit
Percentage
Data Vintage
2021
Entity
Geography
US
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
70
Methodology
45
Freshness
95
Sources (4)
National Retail Federation
Primary
Tier B
https://www.modernretail.co/retailers/retailers-update-their-return-policies-as-profitability-takes-… ↗
Source Article
Retailers update their return policies as profitability takes a hit
Also cited by
statista.com
https://www.statista.com/
2026-08-15
usbank.com
https://www.usbank.com/
2026-08-15
jrf.org.uk
https://www.jrf.org.uk/
2026-08-15
Original Research
National Retail Federation
· Original study ↗
Methodology
According to the National Retail Federation
Methodology documented
Segmentation
IndustryRetail
RegionUS
Cite this stat
Plain Text
Consumers: 16.6% return rate 2021. Source: National Retail Federation (2021). Via Lighthouse Intelligence -- https://lighthousedata.io/data/return-rate-2021
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<blockquote cite="https://lighthousedata.io/data/return-rate-2021" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>16.6%</strong> -- return rate 2021 for Consumers<br><small>Source: National Retail Federation (2021) · <a href="https://lighthousedata.io/data/return-rate-2021" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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