B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

20%

20% -- return processing cost share of item value for Ecommerce returns (2025)

2025  · Shopify

Processing a single ecommerce return can cost at minimum 20% of the item's original value.

  • Reported as a range from 20% to 65%
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Attribution: Shopify View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
20%
Unit
Percentage
Data Vintage
2025
Entity
Ecommerce returns
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Shopify Primary Tier B
https://www.anotherwebispossible.co.uk/article/fashion-ecommerce-cro ↗
Confidence: 53/100 Vintage: 2025 Channel: Common Crawl
Source Article
Rediscovering the Joy of Fashion Shopping Online
Original Research
Shopify · Original study ↗

Range 20-65%, midpoint used. Cited from Shopify 2025 analysis on ecommerce returns

Methodology documented
Industrymarketing
Plain Text
Ecommerce returns: 20% return processing cost share of item value. Source: Shopify (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/return-processing-cost-share-2025
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<blockquote cite="https://lighthousedata.io/data/return-processing-cost-share-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>20%</strong> -- return processing cost share of item value for Ecommerce returns<br><small>Source: Shopify (2025) · <a href="https://lighthousedata.io/data/return-processing-cost-share-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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