B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
68%
68% -- consumers who value ability to return items locally for consumers (2025)
68% of consumers cite the ability to return items locally as a reason they remain loyal to brick-and-mortar stores.
- Original survey or study methodology not specified in the blog post
Lighthouse Research Team
Last verified:
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Evidence graded
Value
68%
Unit
Percentage
Data Vintage
2025
Entity
Geography
Global
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Source Article
Consumers Want Best of Online & Offline Shopping - ShipEarly: Omni-channel Commerce for Brands
Understanding the entire customer journey when purchasing products, with constantly changing consumer behaviour, is difficult yet necessary. 74% of consumers shop in more than one sales channel before buying, but why do customer start in one channel and end up in another? In this post we uncover the…
Methodology
Vendor blog citing consumer behavior research; original survey not identified
Methodology documented
Segmentation
IndustryRetail
RegionGlobal
Channelmulti-channel
Cite this stat
Plain Text
consumers: 68% consumers who value ability to return items locally. Source: (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/return-items-locally-instore-preference
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<blockquote cite="https://lighthousedata.io/data/return-items-locally-instore-preference" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>68%</strong> -- consumers who value ability to return items locally for consumers<br><small>Source: (2025) · <a href="https://lighthousedata.io/data/return-items-locally-instore-preference" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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