B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
25%
25% -- roi boost from retention increase for Customer retention (2020-2025)
A 5% increase in customer retention can boost ROI by 25% to 95%.
- Reported as a range of 25% to 95% boost.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
25%
Unit
Percentage
Data Vintage
2020-2025
Entity
Geography
North America
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
thebrokerbot.ca
Primary
Tier C
https://www.thebrokerbot.ca/post/behind-the-close-50-data-driven-trends-reshaping-mortgage-brokerage ↗
Source Article
Behind the Close: 50+ Data-Driven Trends Reshaping Mortgage Brokerage
The mortgage brokerage industry is experiencing significant transformation driven by changing consumer behaviors, technological advancements, and evolving market conditions. This report compiles key statistics and data points from North America's last five years (2020-2025), focusing on lead generat…
Original Research
thebrokerbot.ca
· Original study ↗
Methodology
5% increase in retention boosts ROI by 25-95%; midpoint used
Methodology documented
Segmentation
IndustryFinTech
RegionNorth America
RoleAll marketers
Cite this stat
Plain Text
Customer retention: 25% roi boost from retention increase. Source: thebrokerbot.ca (2020-2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/retention-roi-boost-5pct
HTML Embed
<blockquote cite="https://lighthousedata.io/data/retention-roi-boost-5pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>25%</strong> -- roi boost from retention increase for Customer retention<br><small>Source: thebrokerbot.ca (2020-2025) · <a href="https://lighthousedata.io/data/retention-roi-boost-5pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.