B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

92%

92% -- qualifying products not returned on ecommerce sites for US grocery retailers (2021)

2021  · Label Insight

On average, retailers fail to return 92% of qualifying products on their e-commerce sites.

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Attribution: Label Insight View source
Lighthouse Research Team
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Source verified Evidence graded
Value
92%
Unit
Percentage
Data Vintage
2021
Entity
US grocery retailers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

60/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Label Insight Primary Tier B
https://www.labelinsight.com/blogtype/retailers/ ↗
Confidence: 53/100 Vintage: 2021 Channel: Wayback
Source Article
Retailers Archives - Label Insight
With online grocery revenue reaching $9 billion in the US alone in January 2021, up from $7.5 billion in August […] With grocery e-commerce sales hitting over $9B in January 2021, retailers and brands have a huge opportunity to leverage deeper […] With over 200 million shoppers adhering to a particu…
Original Research
Label Insight · Original study ↗

Product attribute search failure rate cited by Label Insight

Methodology documented
Industrymarketing
Plain Text
US grocery retailers: 92% qualifying products not returned on ecommerce sites. Source: Label Insight (2021). Via Lighthouse Intelligence -- https://lighthousedata.io/data/retailers-fail-qualifying-products-92pct
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<blockquote cite="https://lighthousedata.io/data/retailers-fail-qualifying-products-92pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>92%</strong> -- qualifying products not returned on ecommerce sites for US grocery retailers<br><small>Source: Label Insight (2021) · <a href="https://lighthousedata.io/data/retailers-fail-qualifying-products-92pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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