B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

59%

59% -- crm analytics system investment rate for U.S. retailers (2008)

2008  · n=125  · AMR Research and National Retail Federation

59% of more than 125 retailers surveyed invested in new systems or upgrades in customer relationship management (CRM).

  • Category includes analytics
  • Survey of more than 125 retailers conducted the prior year
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Attribution: AMR Research and National Retail Federation View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
59%
Unit
Percentage
Data Vintage
2008
Entity
U.S. retailers
Sample Size
125
Geography
US
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
AMR Research and National Retail Federation Primary Tier B
https://karmasnack.com/strategic-analytics-what-to-know-and-why/ ↗
Confidence: 59/100 Vintage: 2008 Channel: Deep Crawl
Source Article
Strategic Analytics What To Know and Why - Karma Snack
As things continue to spiral, consumers’ online spending habits also changed quickly. Many consumers stopped spending altogether. At the same time, the number of shoppers spending $1,000 or more per trip plummeted. A lot of retailers are looking for small technology investments that produce big resu…
Original Research
AMR Research and National Retail Federation · Original study ↗

Survey of more than 125 retailers conducted the prior year, per AMR Research/NRF

Methodology documented
IndustryRetail Company SizeAll sizes RegionUS
Plain Text
U.S. retailers: 59% crm analytics system investment rate. Source: AMR Research and National Retail Federation (2008). Via Lighthouse Intelligence -- https://lighthousedata.io/data/retailers-crm-investment-survey
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<blockquote cite="https://lighthousedata.io/data/retailers-crm-investment-survey" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>59%</strong> -- crm analytics system investment rate for U.S. retailers<br><small>Source: AMR Research and National Retail Federation (2008) · <a href="https://lighthousedata.io/data/retailers-crm-investment-survey" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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