B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Aging

68%

68% -- share of consumers using retailer websites for ugc for consumers (2024)

2024  · Bizrate Insights

68% of consumers use retailer websites for user-generated content.

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Attribution: Bizrate Insights View source
Lighthouse Research Team
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Source verified Evidence graded
Value
68%
Unit
Percentage
Data Vintage
2024
Entity
consumers
Geography
Global
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Bizrate Insights Primary Tier A
https://staging-cbbf-bizrateinsights.wpcomstaging.com/user-generated-content-turning-customer-engage… ↗
Confidence: 32/100 Vintage: 2024 Channel: Deep Crawl
Source Article
User-Generated Content: Turning Customer Engagement into Ecommerce Conversions - Bizrate Insights
/ resources October 17, 2024 Guest Writer, Bizrate Insights Bizrate Insights survey conducted this summer found that 91% of shoppers engage with customer-generated content (UGC) before making a purchase. UGC comes in many forms — product reviews, star ratings, Q&As, photos, videos, social media post…
Original Research
Bizrate Insights · Original study ↗

Bizrate Insights research

Methodology documented
IndustryRetail RegionGlobal RoleAll marketers Channelmulti-channel
Plain Text
consumers: 68% share of consumers using retailer websites for ugc. Source: Bizrate Insights (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/retailer-websites-ugc-2024
HTML Embed
<blockquote cite="https://lighthousedata.io/data/retailer-websites-ugc-2024" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>68%</strong> -- share of consumers using retailer websites for ugc for consumers<br><small>Source: Bizrate Insights (2024) · <a href="https://lighthousedata.io/data/retailer-websites-ugc-2024" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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