B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
68%
68% -- customer retention loss rate for restaurant customers (2025)
68% of customers are unlikely to return to a restaurant after experiencing negative food quality.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
68%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
andyapp.io
Primary
Tier C
https://andyapp.io/en/7-common-operational-mistakes-food-service-kitchens-must-avoid-in-2025/ ↗
Source Article
7 Operational Mistakes Food Service Kitchens Must Avoid
Original Research
andyapp.io
· Original study ↗
Methodology
Cited as 'research' without named source or methodology
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
restaurant customers: 68% customer retention loss rate. Source: andyapp.io (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/restaurant-return-rate-negative-experience-2025
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<blockquote cite="https://lighthousedata.io/data/restaurant-return-rate-negative-experience-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>68%</strong> -- customer retention loss rate for restaurant customers<br><small>Source: andyapp.io (2025) · <a href="https://lighthousedata.io/data/restaurant-return-rate-negative-experience-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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