B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
89%
89% -- consumers more likely to repurchase after positive service for consumers (2025)
89% of consumers are more likely to make another purchase after a positive customer service experience.
- Attributed vaguely to 'recent surveys'
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
89%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
mara-solutions.com
Primary
Tier C
https://www.mara-solutions.com/post/how-to-respond-to-a-positive-review-with-examples ↗
Source Article
How to Respond to a Positive Review With Examples
Positive online reviews can help businesses create solid marketing campaigns. They are considered the most effective advertisements today, as they provide truthfulness and a touch of personal experience that no creative advertisements can replicate. According to our recent article on online review s…
Original Research
mara-solutions.com
· Original study ↗
Methodology
Attributed to 'recent surveys', unnamed
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
consumers: 89% consumers more likely to repurchase after positive service. Source: mara-solutions.com (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/repurchase-after-positive-service-89pct
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<blockquote cite="https://lighthousedata.io/data/repurchase-after-positive-service-89pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>89%</strong> -- consumers more likely to repurchase after positive service for consumers<br><small>Source: mara-solutions.com (2025) · <a href="https://lighthousedata.io/data/repurchase-after-positive-service-89pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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