B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
89%
89% -- repurchase likelihood after positive service for consumers (2025)
89% of consumers are more likely to make another purchase after a positive customer service experience.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
89%
Unit
Percentage
Data Vintage
2025
Entity
Geography
Global
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
mara-solutions.com
Primary
Tier C
https://www.mara-solutions.com/post/good-hospitality ↗
Source Article
What Is Good Hospitality: Transforming Guest Experience
Understanding the meaning of hospitality is crucial in the thriving hospitality industry. Good hospitality is more than just customer service; it’s about crafting memorable moments for guests in hotels and restaurants alike. Through effective hospitality management, establishments can create excepti…
Original Research
mara-solutions.com
· Original study ↗
Methodology
Cited as 'data' with no named original source
Methodology documented
Segmentation
IndustryHospitality
RegionGlobal
Cite this stat
Plain Text
consumers: 89% repurchase likelihood after positive service. Source: mara-solutions.com (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/repurchase-after-positive-service-89
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<blockquote cite="https://lighthousedata.io/data/repurchase-after-positive-service-89" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>89%</strong> -- repurchase likelihood after positive service for consumers<br><small>Source: mara-solutions.com (2025) · <a href="https://lighthousedata.io/data/repurchase-after-positive-service-89" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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