B
Evidence Grade B
Graded
accuracy verified by the review judge
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Recent
27.52%
27.52% -- average response rate for in-app surveys (2025)
Refiner's 2025 benchmark found an average response rate of 27.52% across 1,382 in-app surveys.
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Lighthouse Research Team
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Source verified
Evidence graded
Value
27.52%
Unit
Percentage
Data Vintage
2025
Entity
Sample Size
1,382
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Refiner
Primary
Tier B
https://userpilot.com/blog/product-feedback-survey-template/ ↗
Source Article
Low-Friction Product Feedback Forms for Better Response Rates
Low-Friction Product Feedback Forms for Better Response Rates (+Examples)
A product feedback form is a short survey, usually shown in-app, that asks users about your product and guides your product decisions.
But collecting user feedback is getting more complicated, and I’ve learned that you need to…
Original Research
Refiner
· Original study ↗
Methodology
Refiner's 2025 benchmark
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
in-app surveys: 27.52% average response rate. Source: Refiner (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/refiners-2025-in-app-survey-response-rate
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<blockquote cite="https://lighthousedata.io/data/refiners-2025-in-app-survey-response-rate" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>27.52%</strong> -- average response rate for in-app surveys<br><small>Source: Refiner (2025) · <a href="https://lighthousedata.io/data/refiners-2025-in-app-survey-response-rate" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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