B Evidence Grade B Graded under review Safe to Cite Dated

19%

19% -- average response rate for European airlines (2023)

Name: Average Response Rate Statistics
Creator: Lighthouse Intelligence
Published: 2026-07-07

2023 · n=20 · Conversocial

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Attribution: Conversocial View source

Lighthouse Research Team

Last verified: 2026-07-07 · How we verify data →

Source verified Evidence graded

Value

19%

Unit

Percentage

Data Vintage

2023

Entity

European airlines

Sample Size

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

Conversocial Primary Tier A

http://www.emerce.nl/research/klm-reageert-vaakst-social-media-lufthansa-snelst ↗

Confidence: 64/100 Vintage: 2023 Channel: Cc Extraction

Source Article

KLM reageert het vaakst op social media, Lufthansa het snelst - Emerce

KLM reageert het vaakst op social media, Lufthansa het snelst KLM reageert het vaakst van alle luchtvaartmaatschappijen op directe mentions van volgers op social media. Het minst betrokken bij volgers is Turkish Airlines. Dit blijkt uit onderzoek van Conversocial, een Amerikaans adviesbureau op het …

Original Research

Conversocial · Original study ↗

Methodology

Research by Conversocial on social media performance of 20 major airlines

Methodology documented

Segmentation

Channelcommon_crawl

Cite this stat

Plain Text

European airlines: 19% average response rate. Source: Conversocial (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/average-response-rate-european-airlines

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<blockquote cite="https://lighthousedata.io/data/average-response-rate-european-airlines" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>19%</strong> -- average response rate for European airlines<br><small>Source: Conversocial (2023) · <a href="https://lighthousedata.io/data/average-response-rate-european-airlines" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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