B
Evidence Grade B
Safe to Cite
Dated
97.5%
97.5% -- customer satisfaction rate for Quadient mailing and document systems (2018)
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
97.5%
Unit
Percentage
Data Vintage
2018
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
80
Source Trust
50
Citation Chain
50
Independence
30
Methodology
20
Freshness
50
Source
Quadient
Primary
Tier A
https://www.quadient.com/index.php/en-GB/about-us/corporate-responsibility/act-in-a-responsible-mann… ↗
Source Article
Act in a responsible manner
Our commitment at a glance
Customer Satisfaction
97.5% customer satisfaction rate on mailing and document systems.
ISO 9001 Certified
Across all R&D, Manufacturing and Logistics sites globally.
Responsible Procurement
87.6% of suppliers assessed in 2018 comply with the requirements of our suppliers’…
Original Research
Quadient
· Original study ↗
Methodology
Based on a global survey conducted in 2018
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Quadient mailing and document systems: 97.5% customer satisfaction rate. Source: Quadient (2018). Via Lighthouse Intelligence -- https://lighthousedata.io/data/quadient-customer-satisfaction-2018
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<blockquote cite="https://lighthousedata.io/data/quadient-customer-satisfaction-2018" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>97.5%</strong> -- customer satisfaction rate for Quadient mailing and document systems<br><small>Source: Quadient (2018) · <a href="https://lighthousedata.io/data/quadient-customer-satisfaction-2018" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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