B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

73%

73% -- consumers valuing experience for loyalty for consumers (2026)

2026  · PwC

73% of consumers state that a good experience is key in influencing their brand loyalty, according to a PwC study.

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Attribution: PwC View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
73%
Unit
Percentage
Data Vintage
2026
Entity
consumers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
PwC Primary Tier C
https://applaunchpartners.com/feature-updates-aso-checklist-for-2026-success/ ↗
Confidence: 48/100 Vintage: 2026 Channel: Common Crawl
Source Article
ASO Checklist 2026: Feature Update Strategy
Original Research
PwC · Original study ↗

Cited as a PwC study; secondary citation

Methodology documented
Industrymarketing
Plain Text
consumers: 73% consumers valuing experience for loyalty. Source: PwC (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/pwc-consumer-experience-loyalty-73
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<blockquote cite="https://lighthousedata.io/data/pwc-consumer-experience-loyalty-73" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>73%</strong> -- consumers valuing experience for loyalty for consumers<br><small>Source: PwC (2026) · <a href="https://lighthousedata.io/data/pwc-consumer-experience-loyalty-73" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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