B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

11%

11% -- churn reduction for leadership insights clients (2021)

Name: Churn Reduction Statistics
Creator: Lighthouse Intelligence
Published: 2026-09-28

2021 · Dr. Simon Moore (psychological insight consultancy)

Insights resulted in an 11% reduction in churn.

Extracted from a search result snippet summarizing an article/case study

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Attribution: Dr. Simon Moore (psychological insight consultancy) View source

Lighthouse Research Team

Last verified: 2026-09-28 · How we verify data →

Source verified Evidence graded

Value

11%

Unit

Percentage

Data Vintage

2021

Entity

leadership insights clients

Geography

EMEA

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

64/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

Dr. Simon Moore (psychological insight consultancy) Primary Tier C

https://www.b2bmarketing.net/en-gb/search/site/reductions?f[0]=ds_created:past_all ↗

Confidence: 23/100 Vintage: 2021 Channel: Common Crawl

Source Article

Original Research

Dr. Simon Moore (psychological insight consultancy) · Original study ↗

Methodology

Consultancy case-study claim; customer retention outcome

Methodology documented

Segmentation

IndustryB2B RegionEMEA RoleCMO

Cite this stat

Plain Text

leadership insights clients: 11% churn reduction. Source: Dr. Simon Moore (psychological insight consultancy) (2021). Via Lighthouse Intelligence -- https://lighthousedata.io/data/psychological-insight-churn-reduction-2021

HTML Embed

<blockquote cite="https://lighthousedata.io/data/psychological-insight-churn-reduction-2021" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>11%</strong> -- churn reduction for leadership insights clients<br><small>Source: Dr. Simon Moore (psychological insight consultancy) (2021) · <a href="https://lighthousedata.io/data/psychological-insight-churn-reduction-2021" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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