B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
90%
90% -- email reply rate for ProfitWell (2023)
ProfitWell achieves approximately a 90% response rate on behavior-triggered churn prevention emails sent to users who stop using a tool or disconnect an account.
- Self-reported estimate ('like 90%') by a ProfitWell representative
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
90%
Unit
Percentage
Data Vintage
2023
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
79
Source
GetResponse
Primary
Tier A
https://blog.getresponse.com/user-onboarding-email-best-practices-saas-companies?amp&utm_campaign=sn… ↗
Source Article
12 User Onboarding Email Best Practices for SaaS Companies
Since the beginnings of email automation, email messages have been the best way to contact and onboard users. To this day, there’s no other tool that can replace it. Some have tried to replace it on the internal level, but still not a mission completed (sorry Slack!)
User onboarding emails are the f…
Original Research
GetResponse
· Original study ↗
Methodology
Reported response rate for churn prevention emails.
Methodology documented
Segmentation
Channelcommon_crawl
Cite this stat
Plain Text
ProfitWell: 90% email reply rate. Source: GetResponse (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/profitwell-churn-prevention-email-response-rate
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<blockquote cite="https://lighthousedata.io/data/profitwell-churn-prevention-email-response-rate" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>90%</strong> -- email reply rate for ProfitWell<br><small>Source: GetResponse (2023) · <a href="https://lighthousedata.io/data/profitwell-churn-prevention-email-response-rate" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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