B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

3%

3% -- abandoned call rate limit for predictive dialer campaigns (TCPA) (2026)

2026  · FCC (Telephone Consumer Protection Act)

Under TCPA compliance for predictive dialers, the call abandonment rate must remain below 3% per campaign over a 30-day period.

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Attribution: FCC (Telephone Consumer Protection Act) View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
3%
Unit
Percentage
Data Vintage
2026
Entity
predictive dialer campaigns (TCPA)
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
FCC (Telephone Consumer Protection Act) Primary Tier C
https://dialaxy.com/call-contact-center/predictive-dialer-vs-auto-dialer/ ↗
Confidence: 48/100 Vintage: 2026 Channel: Deep Crawl
Source Article
Predictive Dialer vs Auto Dialer: Key Differences
Ready to transform your business telephony? Dialaxy gives your team local numbers in 100+ countries, smart call routing, and a centralized dashboard — all set up in under 90 seconds. A predictive dialer calls multiple numbers at once and uses agent availability to decide when to connect answered cal…
Original Research
FCC (Telephone Consumer Protection Act) · Original study ↗

TCPA regulatory threshold for abandoned calls as described by vendor blog; not original research

Methodology documented
Industrymarketing
Plain Text
predictive dialer campaigns (TCPA): 3% abandoned call rate limit. Source: FCC (Telephone Consumer Protection Act) (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/predictive-dialer-abandonment-rate-limit
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<blockquote cite="https://lighthousedata.io/data/predictive-dialer-abandonment-rate-limit" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>3%</strong> -- abandoned call rate limit for predictive dialer campaigns (TCPA)<br><small>Source: FCC (Telephone Consumer Protection Act) (2026) · <a href="https://lighthousedata.io/data/predictive-dialer-abandonment-rate-limit" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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