B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

71%

71% -- consumers more likely to recommend brand for consumers with positive brand social media experience (2021)

2021  · Sprout Social

71% of consumers who have had a positive experience with a brand on social media are more likely to recommend it to others.

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Attribution: Sprout Social View source
Lighthouse Research Team
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Source verified Evidence graded
Value
71%
Unit
Percentage
Data Vintage
2021
Entity
consumers with positive brand social media experience
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
Sprout Social Primary Tier C
https://kamreno.com/expert-social-media-marketing-services-business-growth/ ↗
Confidence: 55/100 Vintage: 2021 Channel: Deep Crawl
Source Article
Social Media Marketing Services for Business | Kamreno
In today’s digital age, social media marketing services have become an essential tool for businesses aiming to build their brand, engage with customers, and drive growth. With billions of active users on platforms like Facebook, Instagram, LinkedIn, Twitter, and more, businesses must leverage these …
Original Research
Sprout Social · Original study ↗

Cited from Sprout Social

Methodology documented
Industrymarketing
Plain Text
consumers with positive brand social media experience: 71% consumers more likely to recommend brand. Source: Sprout Social (2021). Via Lighthouse Intelligence -- https://lighthousedata.io/data/positive-social-experience-recommend
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<blockquote cite="https://lighthousedata.io/data/positive-social-experience-recommend" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>71%</strong> -- consumers more likely to recommend brand for consumers with positive brand social media experience<br><small>Source: Sprout Social (2021) · <a href="https://lighthousedata.io/data/positive-social-experience-recommend" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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