B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
73%
73% -- consumers citing positive customer experience for brand loyalty for consumers (2025)
73% of consumers report that a positive customer experience is integral to retaining their brand loyalty.
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
73%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
goldenitinc.com
Primary
Tier C
https://goldenitinc.com/the-comprehensive-guide-to-agile-methodology/ ↗
Source Article
The Comprehensive Guide to Agile Methodology - Golden Technology - Enterprise Technology Solutions
Technology is a double-edged sword when it comes to business. On one hand, it offers business owners unparalleled power and control over every stage and step of their business. It offers the opportunity for small- and medium-sized businesses to actually compete against major corporations.
Technology…
Original Research
goldenitinc.com
· Original study ↗
Methodology
Secondary citation; original survey not named
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
consumers: 73% consumers citing positive customer experience for brand loyalty. Source: goldenitinc.com (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/positive-cx-brand-loyalty
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<blockquote cite="https://lighthousedata.io/data/positive-cx-brand-loyalty" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>73%</strong> -- consumers citing positive customer experience for brand loyalty for consumers<br><small>Source: goldenitinc.com (2025) · <a href="https://lighthousedata.io/data/positive-cx-brand-loyalty" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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