B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
45%
45% -- leaders citing poor data management barrier for organizational leaders (2025)
45% of leaders state that poor data management prevents them from leveraging emerging technologies such as generative AI.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
45%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Veritas
Primary
Tier B
https://execsintheknow.com/magazines/october-2025/ai-cant-fix-bad-knowledge-how-governance-shapes-cu… ↗
Source Article
AI Can’t Fix Bad Knowledge: How Governance Shapes Customer Service
AI Can’t Fix Bad Knowledge: How Governance Shapes Customer Service
Knowledge governance is essential for AI to deliver consistent, accurate, and compliant CX.
by Sarah Jeanneault, VP Marketing at ProcedureFlow
| Artificial intelligence is redefining the contact center, promising better service, lowe…
Original Research
Veritas
· Original study ↗
Methodology
Veritas report as cited
Methodology documented
Segmentation
IndustryB2B
Company SizeEnterprise
RoleCMO
Channelprint
Cite this stat
Plain Text
organizational leaders: 45% leaders citing poor data management barrier. Source: Veritas (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/poor-data-management-blocks-genai
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<blockquote cite="https://lighthousedata.io/data/poor-data-management-blocks-genai" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>45%</strong> -- leaders citing poor data management barrier for organizational leaders<br><small>Source: Veritas (2025) · <a href="https://lighthousedata.io/data/poor-data-management-blocks-genai" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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