B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
40%
40% -- policyholders exploring alternative options at renewal for insurance policyholders (2025)
According to McKinsey, 40% of policyholders explore alternative options during renewals.
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Lighthouse Research Team
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Source verified
Evidence graded
Value
40%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
McKinsey
Primary
Tier C
https://practoinsura.com/blog/how-ai-support-agents-improve-renewal-retention/ ↗
Source Article
How AI Support Agents Improve Insurance Renewal Retention
How AI Support Agents Help Insurers Improve Retention at Renewal Time
Renewal time is where insurers either secure loyalty or lose policyholders. Customers are increasingly price-sensitive, comparison sites make switching easier than ever, and competitors, especially digital-first Insurtech are figh…
Original Research
McKinsey
· Original study ↗
Methodology
Cited from McKinsey research by Practo Insura blog
Methodology documented
Segmentation
IndustryInsurance
Channelcontent
Cite this stat
Plain Text
insurance policyholders: 40% policyholders exploring alternative options at renewal. Source: McKinsey (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/policyholders-explore-alternatives-renewal
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<blockquote cite="https://lighthousedata.io/data/policyholders-explore-alternatives-renewal" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>40%</strong> -- policyholders exploring alternative options at renewal for insurance policyholders<br><small>Source: McKinsey (2025) · <a href="https://lighthousedata.io/data/policyholders-explore-alternatives-renewal" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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