B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

37%

37% -- phone lead conversion rate for phone leads (cross-industry) (2025)

2025  · n=60,000,000  · Invoca

Across nine industries, 37% of phone leads converted during the call.

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Attribution: Invoca View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
37%
Unit
Percentage
Data Vintage
2025
Entity
phone leads (cross-industry)
Sample Size
60,000,000
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Invoca Primary Tier B
https://pcnanswers.com/calls-vs-forms-leads-study/ ↗
Confidence: 53/100 Vintage: 2025 Channel: Deep Crawl
Source Article
2026 Calls vs Forms Lead Study: Why All Leads Are not Created Equal
2026 Calls vs Forms Lead Study: Why All LEads Are not Created Equal Table of Contents Executive Summary The Intent Gap: Why Calls and Forms Represent Different Buyers Conversion Rate Benchmarks by Channel Response Time as the Dominant Form Variable How Each Channel Fails The Revenue Impact Model Ind…
Original Research
Invoca · Original study ↗

Invoca 2025 Call Conversion Industry Benchmarks Report analyzing over 60 million phone calls across nine industries

Methodology documented
Industrymarketing
Plain Text
phone leads (cross-industry): 37% phone lead conversion rate. Source: Invoca (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/phone-lead-conversion-37pct-2025
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<blockquote cite="https://lighthousedata.io/data/phone-lead-conversion-37pct-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>37%</strong> -- phone lead conversion rate for phone leads (cross-industry)<br><small>Source: Invoca (2025) · <a href="https://lighthousedata.io/data/phone-lead-conversion-37pct-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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