B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
64
64 -- customer experience score for Dermatologists rating pharma interactions (2022)
Specialists in skin disorders (dermatologists) rated their interactions with pharmaceutical companies at a Customer Experience Quotient (CXQ) score of 64 in 2022.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
64
Unit
Score
Data Vintage
2022
Entity
Sample Size
6,270
Geography
Global
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
Source
DT
Primary
Tier B
https://azurally.com/en/digital-agency/social-media/social-media-publications/customer-experience-in… ↗
Source Article
Customer experience (CX) in the pharmaceutical sector
The pharma sector is changing. According to a study by Pharmaceutical Technology the pandemic originated by COVID-19 has accelerated the digital transformation by more than 5 years. And of course, in 2023 the journey continues. Pharmaceutical companies are expected to continue developing online stra…
Original Research
DT
· Original study ↗
Methodology
DT CXQ study, specialty segment
Methodology documented
Segmentation
IndustryHealthcare
RegionGlobal
Cite this stat
Plain Text
Dermatologists rating pharma interactions: 64 customer experience score. Source: DT (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/pharma-cxq-dermatologists-2022
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<blockquote cite="https://lighthousedata.io/data/pharma-cxq-dermatologists-2022" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>64</strong> -- customer experience score for Dermatologists rating pharma interactions<br><small>Source: DT (2022) · <a href="https://lighthousedata.io/data/pharma-cxq-dermatologists-2022" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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