B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
30%
30% -- client churn reduction for payment providers with strong customer support (2025)
Payment providers with strong customer support reduce client churn by up to 30%.
- Figure is an upper bound ('up to 30%')
- Secondary citation of J.D. Power research
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
30%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
J.D. Power
Primary
Tier C
https://www.planprophet.com/2025/08/28/tips-for-choosing-the-right-payments-partner/ ↗
Source Article
Tips for Choosing the Right Payments Partner
When you run a business, payments are more than just transactions; they’re the lifeblood of your cash flow, the backbone of your customer experience, and a critical part of your operations. According to a 2024 Deloitte report, businesses that modernize their payment systems see 15–20% faster cash co…
Original Research
J.D. Power
· Original study ↗
Methodology
J.D. Power research, cited secondhand
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
payment providers with strong customer support: 30% client churn reduction. Source: J.D. Power (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/payment-provider-support-churn-reduction
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<blockquote cite="https://lighthousedata.io/data/payment-provider-support-churn-reduction" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>30%</strong> -- client churn reduction for payment providers with strong customer support<br><small>Source: J.D. Power (2025) · <a href="https://lighthousedata.io/data/payment-provider-support-churn-reduction" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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