B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
77%
77% -- patients valuing online appointment management for patients (2026)
77% of patients say the ability to book, change, or cancel appointments online is important.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
77%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Accenture
Primary
Tier B
https://referralmd.com/why-clinics-lose-referrals-before-booking/ ↗
Source Article
Why Clinics Lose Referrals and How to Fix It - Referral Management
What’s the best form of marketing? Say it with me now: word of mouth.
It’s a tale as old as time. And that’s why having a powerful referral system should be a non-negotiable for every clinic hoping to grow. But what happens when you build a strong referral network, yet the new clients never make it …
Original Research
Accenture
· Original study ↗
Methodology
Accenture research cited by ReferralMD
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
patients: 77% patients valuing online appointment management. Source: Accenture (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/patients-online-booking-importance
HTML Embed
<blockquote cite="https://lighthousedata.io/data/patients-online-booking-importance" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>77%</strong> -- patients valuing online appointment management for patients<br><small>Source: Accenture (2026) · <a href="https://lighthousedata.io/data/patients-online-booking-importance" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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