B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
67%
67% -- unused paid software features rate for software features (2026)
67% of software features that companies pay for are never used.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
67%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Pendo
Primary
Tier C
https://www.big-sister.ai/blog/how-to-implement-ai-in-a-sales-team ↗
Source Article
How to implement AI in a sales team without losing control
Original Research
Pendo
· Original study ↗
Methodology
Pendo research on unused software features, as cited in industry analysis
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
software features: 67% unused paid software features rate. Source: Pendo (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/paid-software-features-unused
HTML Embed
<blockquote cite="https://lighthousedata.io/data/paid-software-features-unused" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>67%</strong> -- unused paid software features rate for software features<br><small>Source: Pendo (2026) · <a href="https://lighthousedata.io/data/paid-software-features-unused" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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