B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

41%

41% -- win rate improvement for sales teams using conversation intelligence (2026)

2026  · Outreach

Teams see a 41% improvement in win rates when leveraging conversation intelligence, according to Outreach.

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Attribution: Outreach View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
41%
Unit
Percentage
Data Vintage
2026
Entity
sales teams using conversation intelligence
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Outreach Primary Tier B
https://www.claap.io/blog/sales-call-recording ↗
Confidence: 53/100 Vintage: 2026 Channel: Deep Crawl
Source Article
Sales Call Recording in 2026: Tools, Tips & Legal Basics | Claap
I run a team under quota pressure like every sales leader. What changed our trajectory wasn’t more dials—it was finally hearing what really happens on calls, at scale. Every conversation turned from admin work into coaching fuel. In this guide, I’ll show you how to record sales calls legally, pick s…
Original Research
Outreach · Original study ↗

According to Outreach

Methodology documented
Industrymarketing
Plain Text
sales teams using conversation intelligence: 41% win rate improvement. Source: Outreach (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/outreach-win-rate-improvement
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<blockquote cite="https://lighthousedata.io/data/outreach-win-rate-improvement" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>41%</strong> -- win rate improvement for sales teams using conversation intelligence<br><small>Source: Outreach (2026) · <a href="https://lighthousedata.io/data/outreach-win-rate-improvement" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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