B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

33%

33% -- consumers saying outdated content damages brand trust for Consumers (2023)

2023  · Trustpilot Business

33% of people say outdated content directly damages their trust in a brand.

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Attribution: Trustpilot Business View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
33%
Unit
Percentage
Data Vintage
2023
Entity
Consumers
Geography
Global
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Trustpilot Business Primary Tier C
https://wpvibes.com/blog/wordpress-content-after-publishing/ ↗
Confidence: 48/100 Vintage: 2023 Channel: Deep Crawl
Source Article
WordPress After Publishing: The Gap Nobody Talks About
You click Publish. WordPress tells you the post is live. It gives you a link to share. Maybe it asks if you want to view it. And then it moves on. Nothing tells you who is responsible for this post from now on. Nothing tells you when someone should check if the information is still correct. Nothing …
Original Research
Trustpilot Business · Original study ↗

2023 Trust in Marketing Index as cited by Trustpilot Business

Methodology documented
IndustryMedia RegionGlobal RoleAll marketers Channelcontent
Plain Text
Consumers: 33% consumers saying outdated content damages brand trust. Source: Trustpilot Business (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/outdated-content-trust-damage-2023
HTML Embed
<blockquote cite="https://lighthousedata.io/data/outdated-content-trust-damage-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>33%</strong> -- consumers saying outdated content damages brand trust for Consumers<br><small>Source: Trustpilot Business (2023) · <a href="https://lighthousedata.io/data/outdated-content-trust-damage-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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