B
Evidence Grade B
Verified
under review
Safe to Cite
Current
9
9 -- net promoter score change for Orange (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
9
Unit
Score
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Sources (3)
Airship
Primary
Tier B
http://urbanairship.com/blog/2012/02/22/building-a-culture-that-counts/ ↗
Source Article
Urban Airship
Also cited by
Airship (formerly Urban Airship)
http://urbanairship.com/blog/2013/07/24/introducing-urban-airship-api-v3
2026-09-17
Original Research
Airship
· Original study ↗
Methodology
Airship customer case study; NPS increase attributed to higher survey feedback response rates (also cited as +9 point increase by Orange France Head of Data)
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Orange: 9 net promoter score change. Source: Airship (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/orange-nps-increase
HTML Embed
<blockquote cite="https://lighthousedata.io/data/orange-nps-increase" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>9</strong> -- net promoter score change for Orange<br><small>Source: Airship (2026) · <a href="https://lighthousedata.io/data/orange-nps-increase" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Related Statistics
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.