B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
10
10 -- net promoter score change for Funko.com (2019)
Funko.com increased its Net Promoter Score by over 10 points using customer feedback.
- Net Promoter Score increase stated as 'over 10 points'
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
10
Unit
Score
Data Vintage
2019
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Bizrate Insights
Primary
Tier B
https://go.bizrateinsights.com/l/586313/2019-09-24/57f2gz ↗
Source Article
Funko Pop Case Study
Case Study: How Funko Made Their DTC Channel POP!
Funko Pop! figures have been a huge success for Funko through their partnerships with brick-and-mortar retailers like GameStop and Best Buy. When they wanted to increase direct-to-consumer sales through their website, they turned to Bizrate Insights.…
Original Research
Bizrate Insights
· Original study ↗
Methodology
Vendor case study; NPS increase from VOC program
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Funko.com: 10 net promoter score change. Source: Bizrate Insights (2019). Via Lighthouse Intelligence -- https://lighthousedata.io/data/funko-nps-increase-10-points
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<blockquote cite="https://lighthousedata.io/data/funko-nps-increase-10-points" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>10</strong> -- net promoter score change for Funko.com<br><small>Source: Bizrate Insights (2019) · <a href="https://lighthousedata.io/data/funko-nps-increase-10-points" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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