B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
57%
57% -- repurchase rate increase for OPPO (Sobot chatbot deployment) (2025)
OPPO achieved a 57% increase in repurchase rates after integrating Sobot's chatbot and ticketing system.
- Vendor-reported case study metrics without a specified baseline time frame.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
57%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
35
Freshness
95
Source
Sobot
Primary
Tier B
https://www.sobot.io/article/ticketing-system-customer-service-efficiency/ ↗
Source Article
How Ticketing Systems Improve Customer Service Efficiency
A ticketing system transforms how you handle customer service by simplifying workflows and automating repetitive tasks. It ensures faster resolutions and boosts satisfaction by organizing inquiries efficiently. Studies show that 86% of support teams experience higher productivity with such systems, …
Original Research
Sobot
· Original study ↗
Methodology
Vendor-reported first-party case study: increase in OPPO's repurchase rates attributed to integrating Sobot's chatbot and ticketing system. Baseline period not specified; undated results, vintage approximated as publication year.
Methodology documented
Trend Over Time
| Period | Value | Change |
|---|---|---|
| 2024 | 57% | |
| 2025 (current) | 57% | 0% |
Segmentation
Industrymarketing
Cite this stat
Plain Text
OPPO (Sobot chatbot deployment): 57% repurchase rate increase. Source: Sobot (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/oppo-repurchase-rate-increase-sobot
HTML Embed
<blockquote cite="https://lighthousedata.io/data/oppo-repurchase-rate-increase-sobot" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>57%</strong> -- repurchase rate increase for OPPO (Sobot chatbot deployment)<br><small>Source: Sobot (2025) · <a href="https://lighthousedata.io/data/oppo-repurchase-rate-increase-sobot" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Related Statistics
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.