B
Evidence Grade B
Graded
under review
Safe to Cite
Dated
70%
70% -- operational crm share of crm spending for Operational CRM (2010)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
70%
Unit
Percentage
Data Vintage
2010
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Gartner
Primary
Tier A
http://softwarestrategiesblog.com/2011/04/02/gartner’s-hot-crm-applications-for-2011-show-sa… ↗
Source Article
Gartner’s Hot CRM Applications for 2011 Show SaaS is Accelerating in the Enterprise
Original Research
Gartner
· Original study ↗
Methodology
Gartner analyst report
Methodology documented
Trend Over Time
| Period | Value | Change |
|---|---|---|
| 2010 (current) | 70% | |
| 2011 | 80% | +14.3% |
Segmentation
Industrymarketing
Cite this stat
Plain Text
Operational CRM: 70% operational crm share of crm spending. Source: Gartner (2010). Via Lighthouse Intelligence -- https://lighthousedata.io/data/operational-crm-share-2010
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<blockquote cite="https://lighthousedata.io/data/operational-crm-share-2010" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>70%</strong> -- operational crm share of crm spending for Operational CRM<br><small>Source: Gartner (2010) · <a href="https://lighthousedata.io/data/operational-crm-share-2010" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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