B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
38%
38% -- onboarding abandonment reason share for European consumers abandoning digital onboarding (2025)
38% of European consumers who abandoned a digital onboarding process did so because they lacked the required identity documents at the time.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
38%
Unit
Percentage
Data Vintage
2025
Entity
Sample Size
7,600
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Signicat
Primary
Tier B
https://oneid.uk/news-and-events/age-verification-methods-compared ↗
Source Article
Age Verification Methods Compared: Face Scans, Document Checks, and Bank Verification
There are five main approaches to verifying a person's age online: facial age estimation, document upload, credit bureau database checks, mobile network operator checks, and bank-verified identity.
Each method meets the same regulatory objective, confirming whether a user is above a required age thr…
Original Research
Signicat
· Original study ↗
Methodology
Signicat consumer research across 7,600 European consumers
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
European consumers abandoning digital onboarding: 38% onboarding abandonment reason share. Source: Signicat (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/onboarding-dropoff-lack-of-documents
HTML Embed
<blockquote cite="https://lighthousedata.io/data/onboarding-dropoff-lack-of-documents" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>38%</strong> -- onboarding abandonment reason share for European consumers abandoning digital onboarding<br><small>Source: Signicat (2025) · <a href="https://lighthousedata.io/data/onboarding-dropoff-lack-of-documents" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.