B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
38%
38% -- onboarding abandonment rate missing documents for European consumers (2025)
38% of European consumers who abandoned an onboarding process did so because they lacked the required identity documents at the time.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
38%
Unit
Percentage
Data Vintage
2025
Entity
Sample Size
7,600
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Signicat
Primary
Tier B
https://oneid.uk/news-and-events/age-verification-methods-compared ↗
Source Article
Age Verification Methods Compared: Face Scans, Document Checks, and Bank Verification
There are five main approaches to verifying a person's age online: facial age estimation, document upload, credit bureau database checks, mobile network operator checks, and bank-verified identity.
Each method meets the same regulatory objective, confirming whether a user is above a required age thr…
Original Research
Signicat
· Original study ↗
Methodology
Signicat Battle to Onboard survey of 7,600 consumers across 14 European markets
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
European consumers: 38% onboarding abandonment rate missing documents. Source: Signicat (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/onboarding-abandonment-missing-documents-2025
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<blockquote cite="https://lighthousedata.io/data/onboarding-abandonment-missing-documents-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>38%</strong> -- onboarding abandonment rate missing documents for European consumers<br><small>Source: Signicat (2025) · <a href="https://lighthousedata.io/data/onboarding-abandonment-missing-documents-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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