B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
91%
91% -- customer retention lift from omnichannel strategy for omnichannel retailers (2026)
Retailers implementing true omnichannel strategies see 91% greater customer retention.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
91%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
harnium.com
Primary
Tier C
https://www.harnium.com/post/e-commerce-marketing-the-ultimate-guide-to-growing-your-online-store-in… ↗
Source Article
E-commerce Marketing: The Ultimate Guide to Growing Your Online Store in 2026
E-commerce Marketing: The Ultimate Guide to Growing Your Online Store in 2026
Last Tuesday, I watched my friend Riya celebrate crossing ₹10 lakhs in monthly revenue from her online jewelry store. Three years ago, she was struggling to make even ₹50,000. The difference? She finally understood what e-…
Original Research
harnium.com
· Original study ↗
Methodology
Greater customer retention for retailers with true omnichannel strategies vs single-channel; per-stat attribution not named
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
omnichannel retailers: 91% customer retention lift from omnichannel strategy. Source: harnium.com (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/omnichannel-customer-retention-lift
HTML Embed
<blockquote cite="https://lighthousedata.io/data/omnichannel-customer-retention-lift" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>91%</strong> -- customer retention lift from omnichannel strategy for omnichannel retailers<br><small>Source: harnium.com (2026) · <a href="https://lighthousedata.io/data/omnichannel-customer-retention-lift" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.