B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
89%
89% -- customer retention improvement from omnichannel strategy for omnichannel customer engagement (2025)
Omnichannel strategies can improve customer retention by 89%.
- Attributed to Wisernotify without specific methodology details provided in the text
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Lighthouse Research Team
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Evidence graded
Value
89%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Wisernotify
Primary
Tier C
https://controlhippo.com/blog/general/why-choose-controlhippo/ ↗
Source Article
7 Reasons Why ControlHippo Is Built for Business Communication
There’s no shortage of tools claiming to solve business communication. But most of them either overpromise or underdeliver, especially when it comes to sales and support conversations across multiple channels.
ControlHippo’s AI tools take a more focused approach. It’s built to help fast-moving teams…
Original Research
Wisernotify
· Original study ↗
Methodology
Cited from Wisernotify
Methodology documented
Segmentation
Industrymarketing
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Plain Text
omnichannel customer engagement: 89% customer retention improvement from omnichannel strategy. Source: Wisernotify (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/omnichannel-customer-retention-89
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<blockquote cite="https://lighthousedata.io/data/omnichannel-customer-retention-89" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>89%</strong> -- customer retention improvement from omnichannel strategy for omnichannel customer engagement<br><small>Source: Wisernotify (2025) · <a href="https://lighthousedata.io/data/omnichannel-customer-retention-89" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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