B
Evidence Grade B
Graded
under review
Safe to Cite
Current
77%
77% -- customer satisfaction rate for NRMA (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
77%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
CHOICE
Primary
Tier A
https://www.choice.com.au/money/insurance/insurance-advice/articles/allianz-nrma-qbe-aami-gio-and-su… ↗
Source Article
Allianz, NRMA, QBE, AAMI, GIO and Suncorp insurance compared - CHOICE
While there are more than 50 home insurance policies available in Australia under many different brands, most are part of one of the big four insurance groups. The Australian general insurance landscape is very concentrated with the big four general insurance groups dominating close to 75% of the ma…
Original Research
CHOICE
· Original study ↗
Methodology
CHOICE customer satisfaction survey
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
NRMA: 77% customer satisfaction rate. Source: CHOICE (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/nrma-car-insurance-satisfaction-2026
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<blockquote cite="https://lighthousedata.io/data/nrma-car-insurance-satisfaction-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>77%</strong> -- customer satisfaction rate for NRMA<br><small>Source: CHOICE (2026) · <a href="https://lighthousedata.io/data/nrma-car-insurance-satisfaction-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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