40%
40% -- 12 week retention rate benchmark for Email newsletters (Letterhead client benchmark) (2025)
A 12-week retention rate below 40% for email newsletters indicates acquiring subscribers through a 'leaky bucket'.
- Stated as an industry rule of thumb / practitioner benchmark rather than a formal empirical survey
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Practitioner benchmark stated by Cameron Smith, Head of Revenue at Letterhead: 12-week newsletter retention below 40% indicates 'leaky bucket' acquisition. Derived from Letterhead Studio work with publishers, agencies, and marketing teams; no formal survey methodology published. No calendar date stated; publication year used as vintage.
<blockquote cite="https://lighthousedata.io/data/newsletter-12-week-retention-40-percent-benchmark" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>40%</strong> -- 12 week retention rate benchmark for Email newsletters (Letterhead client benchmark)<br><small>Source: Letterhead (2025) · <a href="https://lighthousedata.io/data/newsletter-12-week-retention-40-percent-benchmark" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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