B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
95%
95% -- customer satisfaction rate for Michael Kors (2025)
Michael Kors reached a 95% customer satisfaction rate after implementing Sobot's customer service platform.
- Self-reported case study results from vendor blog post without independent verification.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
95%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Sobot
Primary
Tier B
https://www.sobot.io/article/why-empathy-is-important-in-customer-service-teams-today ↗
Source Article
Why Empathy Is Important in Customer Service Teams Today
Empathy in customer service shapes every customer experience. When you show empathy, you help customers feel heard and valued. Studies reveal that 71% of consumers expect personalized interactions, and 76% feel frustrated without them. Sobot AI and Sobot call center solutions let you understand cust…
Original Research
Sobot
· Original study ↗
Methodology
Vendor (Sobot) client case study; self-reported satisfaction level after platform deployment. No independent verification.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Michael Kors: 95% customer satisfaction rate. Source: Sobot (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/michael-kors-csat-95
HTML Embed
<blockquote cite="https://lighthousedata.io/data/michael-kors-csat-95" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>95%</strong> -- customer satisfaction rate for Michael Kors<br><small>Source: Sobot (2025) · <a href="https://lighthousedata.io/data/michael-kors-csat-95" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Related Statistics
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.