B
Evidence Grade B
Graded
under review
Safe to Cite
Current
60%
60% -- share of administrative work automatable for administrative workers (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
60%
Unit
Percentage
Data Vintage
2026
Entity
Geography
Global
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
McKinsey
Primary
Tier C
https://staffifyai.com/call-blogs/can-ai-replace-your-receptionist ↗
Source Article
Can AI Replace Your Receptionist? The Honest Answer
By Staffify AI
June 8, 2026
Yes, AI can replace a receptionist for most of what a receptionist actually does. Answering calls, taking messages, booking appointments, answering common questions,
routing callers to the right person, and logging interactions are all tasks that AI handles reliably today…
Original Research
McKinsey
· Original study ↗
Methodology
Cited as McKinsey research; original methodology not stated
Methodology documented
Segmentation
IndustryB2B
Company SizeAll sizes
RegionGlobal
Channelcontent
Cite this stat
Plain Text
administrative workers: 60% share of administrative work automatable. Source: McKinsey (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/mckinsey-administrative-work-automatable-60
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<blockquote cite="https://lighthousedata.io/data/mckinsey-administrative-work-automatable-60" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>60%</strong> -- share of administrative work automatable for administrative workers<br><small>Source: McKinsey (2026) · <a href="https://lighthousedata.io/data/mckinsey-administrative-work-automatable-60" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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