B Evidence Grade B Graded under review Safe to Cite Aging

21%

21% -- email unsubscribe reason percentage for American customers (2024)

2024  · Marketing Sherpa

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Attribution: Marketing Sherpa View source
Lighthouse Research Team
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Source verified Evidence graded
Value
21%
Unit
Percentage
Data Vintage
2024
Entity
American customers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

60/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Marketing Sherpa Primary Tier B
https://www.marketingsherpa.com/article/chart/why-consumers-unsubscribe ↗
Confidence: 53/100 Vintage: 2024 Channel: Deep Crawl
Source Article
12 Email Marketing Best Practices That Still Work in 2026
This post contains affiliate links, and we will be compensated if you buy after clicking on our links. Read our review guidelines. Did you know that a data-based strategy is one-half of the two most effective tools for a marketer? The other one is email marketing best practices. Combining them both …
Original Research
Marketing Sherpa · Original study ↗

Marketing Sherpa study

Methodology documented
Industrymarketing
Plain Text
American customers: 21% email unsubscribe reason percentage. Source: Marketing Sherpa (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/marketing-sherpa-study-unsubscribe-reasons
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<blockquote cite="https://lighthousedata.io/data/marketing-sherpa-study-unsubscribe-reasons" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>21%</strong> -- email unsubscribe reason percentage for American customers<br><small>Source: Marketing Sherpa (2024) · <a href="https://lighthousedata.io/data/marketing-sherpa-study-unsubscribe-reasons" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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