B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
39.1%
39.1% -- share of responses under 15 minutes for manual-only service industry teams (2026)
In a 2026 benchmark across six service industries, teams working manually met an under-15-minute response standard 39.1% of the time.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
39.1%
Unit
Percentage
Data Vintage
2026
Entity
Sample Size
573
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Blazeo
Primary
Tier B
https://aktify.com/blog/cost-of-slow-lead-response ↗
Source Article
What a 42
Original Research
Blazeo
· Original study ↗
Methodology
Blazeo 2026 Speed-to-Lead Benchmark survey of 573 companies across six service industries (reported via Apten)
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
manual-only service industry teams: 39.1% share of responses under 15 minutes. Source: Blazeo (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/manual-teams-under-15-minute-response-rate
HTML Embed
<blockquote cite="https://lighthousedata.io/data/manual-teams-under-15-minute-response-rate" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>39.1%</strong> -- share of responses under 15 minutes for manual-only service industry teams<br><small>Source: Blazeo (2026) · <a href="https://lighthousedata.io/data/manual-teams-under-15-minute-response-rate" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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