72%
72% -- first response time improvement for Maison Berger Paris customer support (2025)
Maison Berger Paris achieved a 72% improvement in overall Average First Response Time (reducing from 8 hours to 4.17 hours) after partnering with Ethos Support.
- Self-reported case study by service vendor Ethos Support without explicit measurement methodology or sample size details
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Vendor-reported ecommerce case study: average first response time cut from 8 hours to 4.17 hours after Ethos Support took over support operations; no formal survey methodology provided, single-company self-reported result. No publication date stated; collection year used.
<blockquote cite="https://lighthousedata.io/data/maison-berger-frt-improvement-72" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>72%</strong> -- first response time improvement for Maison Berger Paris customer support<br><small>Source: Ethos Support (2025) · <a href="https://lighthousedata.io/data/maison-berger-frt-improvement-72" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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