B
Evidence Grade B
Graded
under review
Safe to Cite
Current
91%
91% -- first response time improvement for Glamnetic (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
91%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
86
Source
Gorgias
Primary
Tier A
https://www.gorgias.com/customers-legacy/glamnetic-support ↗
Source Article
Glamnetic Customer Story
How Glamnetic Uses AI Agent to Handle 40% of Support Volume With "Mind-Blowing" Results
Challenge: Glamnetic needed to create a more personalized and conversational customer experience. With non-conversational automation, customers still opened a ticket to ask additional questions or follow-ups. Gla…
Original Research
Gorgias
· Original study ↗
Methodology
Improvement measured during BFCM 2024 compared to pre-AI Agent.
Methodology documented
Segmentation
Channelcommon_crawl
Cite this stat
Plain Text
Glamnetic: 91% first response time improvement. Source: Gorgias (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/glamnetic-first-response-time-improvement
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<blockquote cite="https://lighthousedata.io/data/glamnetic-first-response-time-improvement" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>91%</strong> -- first response time improvement for Glamnetic<br><small>Source: Gorgias (2026) · <a href="https://lighthousedata.io/data/glamnetic-first-response-time-improvement" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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