B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

50%

50% -- retailer loyalty online return for consumers in Belgium (2022)

Name: Retailer Loyalty Online Return Statistics
Creator: Lighthouse Intelligence
Published: 2026-08-15

2022 · Descartes

50% of Belgian shoppers are more loyal to a retailer that allows them to buy items online and return them in-store.

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Attribution: Descartes View source

Lighthouse Research Team

Last verified: 2026-08-15 · How we verify data →

Source verified Evidence graded

Value

50%

Unit

Percentage

Data Vintage

2022

Entity

consumers in Belgium

Geography

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

64/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

Descartes Primary Tier B

https://www.descartes.com/nl/resources/blog/technologie-moet-de-brug-slaan-tussen-fysieke-en-online-… ↗

Confidence: 53/100 Vintage: 2022 Channel: Deep Crawl

Source Article

Technologie moet de brug slaan tussen fysieke en online winkels

We kopen sinds corona meer online. Tegelijk houden we van een fysieke winkelervaring. Retailers moeten op beide inzetten en technologie is de verbindende factor. Consumenten kopen sinds corona meer online. Dat blijkt uit onderzoek van Descartes, een internationaal technologiebedrijf dat gespecialise…

Original Research

Descartes · Original study ↗

Methodology

Research by Descartes.

Methodology documented

Segmentation

IndustryRetail RegionBE Channelmulti-channel

Cite this stat

Plain Text

consumers in Belgium: 50% retailer loyalty online return. Source: Descartes (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/loyalty_to_retailers_with_online_return_options

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<blockquote cite="https://lighthousedata.io/data/loyalty_to_retailers_with_online_return_options" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>50%</strong> -- retailer loyalty online return for consumers in Belgium<br><small>Source: Descartes (2022) · <a href="https://lighthousedata.io/data/loyalty_to_retailers_with_online_return_options" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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