B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

12%

12% -- loyal customers willing to share positive brand experiences on social media for loyal customers (2023)

2023  · Annex Cloud

12% of loyal customers stated they would share their positive experiences with a brand on social media.

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Attribution: Annex Cloud View source
Lighthouse Research Team
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Source verified Evidence graded
Value
12%
Unit
Percentage
Data Vintage
2023
Entity
loyal customers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Annex Cloud Primary Tier C
https://marshall-johnstonmm.com/2023/02/13/building-brand-loyalty-not-to-be-overlooked/ ↗
Confidence: 48/100 Vintage: 2023 Channel: Deep Crawl
Source Article
Building Brand Loyalty: Not to Be Overlooked
In modern marketing strategy, a large focus is placed on acquiring new customers. In fact, a recent research survey showed that 72% of small businesses planned to use the majority of their marketing budget to try to attract new customers as opposed to marketing new benefits and products to their exi…
Original Research
Annex Cloud · Original study ↗

Survey finding cited via Annex Cloud blog; original methodology not stated

Methodology documented
Industrymarketing
Plain Text
loyal customers: 12% loyal customers willing to share positive brand experiences on social media. Source: Annex Cloud (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/loyal-customers-share-social-media
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<blockquote cite="https://lighthousedata.io/data/loyal-customers-share-social-media" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>12%</strong> -- loyal customers willing to share positive brand experiences on social media for loyal customers<br><small>Source: Annex Cloud (2023) · <a href="https://lighthousedata.io/data/loyal-customers-share-social-media" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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