B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
79%
79% -- businesses reporting sales increase after live chat implementation for WordPress businesses using live chat software (2025)
79% of businesses that implemented live chat software on their WordPress site experienced an increase in sales, revenue, and customer loyalty.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
79%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
wdd.my
Primary
Tier C
https://wdd.my/blog/website/live-chat-website-plugin/ ↗
Source Article
Live chat is an intelligent method to engage and provide support to website visitors. As a part of customer service software, live chat helps businesses efficiently resolve a significant percentage of customer issues by integrating conversational AI with real-time user tracking and helpdesk tools. A…
Original Research
wdd.my
· Original study ↗
Methodology
Unattributed study cited by blog; original survey not identified
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
WordPress businesses using live chat software: 79% businesses reporting sales increase after live chat implementation. Source: wdd.my (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/live-chat-sales-increase-79-percent
HTML Embed
<blockquote cite="https://lighthousedata.io/data/live-chat-sales-increase-79-percent" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>79%</strong> -- businesses reporting sales increase after live chat implementation for WordPress businesses using live chat software<br><small>Source: wdd.my (2025) · <a href="https://lighthousedata.io/data/live-chat-sales-increase-79-percent" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.