B
Evidence Grade B
Graded
under review
Safe to Cite
Aging
63%
63% -- buyers more likely to return with live chat for eCommerce shoppers (2024)
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
63%
Unit
Percentage
Data Vintage
2024
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
eMarketer
Primary
Tier C
http://retino.com/blog/ecommerce-trends-can-cost-conversions/ ↗
Source Article
eCommerce Trends That Can Cost You Conversions
eCommerce Trends That Can Cost You Conversions
eCommerce Trends That Can Cost You Conversions The internet is full of trends you should follow to give your online store a competitive edge. However, not all of them are as effective as they seem to be. We’ve listed 4 eCommerce trends that ...
The inte…
Original Research
eMarketer
· Original study ↗
Methodology
Cited to an eMarketer survey
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
eCommerce shoppers: 63% buyers more likely to return with live chat. Source: eMarketer (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/live-chat-return-visitors-emarketer
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<blockquote cite="https://lighthousedata.io/data/live-chat-return-visitors-emarketer" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>63%</strong> -- buyers more likely to return with live chat for eCommerce shoppers<br><small>Source: eMarketer (2024) · <a href="https://lighthousedata.io/data/live-chat-return-visitors-emarketer" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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